FAQs
SHOPPING INFORMATION
Delivery charges are calculated from the destination, service level and order size before payment.
In-stock orders are normally prepared within one to three business days. Transit time depends on the destination.
You receive confirmation, our team prepares the order and tracking is sent when the parcel leaves our warehouse.
Yes, the invoice is available from your account and is also sent with the order confirmation.
PAYMENT INFORMATION
Contact us as soon as possible. Changes are possible before fulfilment starts.
Payment is authorised during checkout and captured according to the selected payment method.
Available secure payment methods are shown at checkout for your country and currency.
Checkout uses encrypted HTTPS connections and payment information is handled by the selected payment provider.